There is not much to say about used car dealers except that there are some very good ones (yea I can't believe that I'm saying it either) out there. Some, that I have met in the past three years really care about making the car as good as it can be, before they sell it to one of their customers. Others, however, will not put one penny of repairs into a car that they do not HAVE to. They will only fix the headlight or any other part if the customer really complains about it. They will in fact hide problems, hoping that you will not notice.

There are others that do not really want to spend any money they do not have to, so you'll have to ask them to fix the lights before you buy. Then they will.

If you go into a restaurant and the restrooms are dirty you can bet the employees and the kitchen is probably not very clean either.

Same is true, if you walk the lot and you see cars out there with bad headlights this is a good sign that they not only, do not fix the headlights, (which is a cheap fix) they are probably not putting any money on other things more expensive, or things you can't see.

When it comes to buying a used car, just look at headlights and if they are not, Bright-Clear and Safe, then ask them to call Bright Lights Now 317-987-2020. Remember the lights should look very close to factory new condition "not just better". And as far as I know, (and I have been out there and have seen others work) We do believe that there is not anyone in Indy doing better work then we are, not by a long shot.

Additional Note: When shopping for a car, do not look at the headlights when it is raining or the headlights are wet. When they are wet bad headlights do not look so bad. That's what clear coat does, makes them appear wet all the time. The problem is still there, you just can't see it.

And so if you know someone using a clear coat process to fix headlight, stay away form them.

Tom Wood uses kits and does it in-house and unlike many of the other dealerships that I work for where the used car managers choose which venders to use they tell their people who to use, no matter if they can get it done better.

I have always felt that the man with his hand on the plow will plow a straighter line if he is not being told where to go, by someone standing afar off trying to direct him or micro manages him. If he can't be trusted to make sound decisions, why is he working for you, if you can't trust him???

I have also had a service representative from Tom Wood VW North, tell me that they have been thru three different kits and really haven't found one that matches the work we do (but it's cheaper).

A used car manager, also from another Tom Wood Store, on the north side said to me, that he was told to use the in-house guy, even though he likes our work better because it was far superior to what they have. I have personally seen their guys work and it is without a doubt substandard work (in my opinion).


The "Headlight Guy" brightlightsnow.com

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Comments

Thank you "old car restoration".

I want to be clear on this: When shopping for a used car on a used car lot, look at the headlights if they are hazed over, dull, foggy. Look close at the rest of the car. Fixing the headlights is a relatively low cost fix, and if they are not spending money on this unless you complain, than they are not likely spending money on anything else that you “won’t notice”.
That’s just the way I feel, based on my experiences.

The Headlight Guy

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Mike: I do work for several major Dealership In and around the Indianapolis area. Bloomington, Martinsville, Fishers, Carmel... Thanks for your Question.

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Why don't dealers offer your service in the service dept.?

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